RALEIGH, N.C. - Peak 10 has plans to expand its relationship with RPS Technology, the provider of Open Source software solutions and services including deployment, data migration, system integration and hosting. RPS is currently a partner of Peak 10 Raleigh where it receives world-class data center services and has plans to install a disaster recovery site at the Peak 10 Louisville data center.
“Peak 10 has proven to be a trusted business partner and has provided us with unmatched data center services and support,” said Stacey Robinson, president of RPS Technology. “We can receive services from the Raleigh data center while also protecting our IT infrastructure at a disaster recovery site at the Louisville data center. The fact that their facilities are SAS 70 II compliant is important to our customers that require secure, reliable solutions.”
RPS Technology has engineered a dependable solution for managing disaster recovery, leveraging virtualization software from Citrix and utilizing Peak 10’s robust network and state-of-the-art data centers. As the premier U.S. provider for SugarCRM software, it is vital to customers that RPS have a reliable hosting infrastructure and disaster recovery resources.
“We are thrilled that RPS is utilizing our network, around-the-clock support and data center services to further enhance the security of its mission-critical data,” said Greg Rollet, vice president and general manager of Peak 10 Raleigh. “We look forward to the enhanced partnership with RPS and will ensure the highest availability and security for its customer’s applications.
Peak 10’s disaster recovery solutions are scalable, affordable and designed to meet the needs of businesses of all sizes and industries. The company holds access to a variety of disaster recovery resources, best practices and knowledge along with the diversity of twelve enterprise class data centers in nine key markets. These markets are: Cincinnati, Ohio; Nashville, Tenn.; Atlanta, Ga.; Raleigh and Charlotte, N.C.; Tampa and Jacksonville, Fla.; Louisville, Ky.; and Richmond, Va. Peak 10’s disaster recovery customers enjoy access to multiple Internet service providers from each Peak 10 data center and connectivity from facility to facility via Peak 10’s private OCx network.
About RPS Technology LLC Headquartered in Cary, N.C., RPS Technology is the leader in providing implementation services for a full-range of commercial and open source software solutions – from custom software development and VOIP to hosting services and virtualization. As SugarCRM and Citrix XenServer business partners and resellers, RPS Technology offers deployment planning, system integration, data migration and hosting services to clients from many industries. www.rpstechnology.com
About Peak 10, Inc. Peak 10 is the leading independent data center operator and managed services provider delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. The company combines its twelve world-class data centers and portfolio of managed services with localized engineering and support to serve market-leading companies including LendingTree, Rivals.com, Global Knowledge, Pergo, Churchill Downs, The Fresh Market and the Jacksonville Jaguars. Peak 10 is SAS 70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA). www.peak10.com
CARY, NC – May 25, 2006 – RPS Technology LLC, a single-source provider
of SugarCRM services including deployment, data migration, system integration and hosting, announces its reseller agreement with SimpliCTI Software Solutions, Inc., a leading Computer Telephony Integration (CTI) software development and system integration company.
Under the terms of the agreement, RPS Technology will resell SimpiCTI’s SimpliConnect for SugarCRM product and consulting services to call center clients
who need Sugar Open Source, Sugar Professional or Sugar Enterprise customized
with CTI functionality. SimpliConnect for SugarCRM features click-to-dial functionality
for outbound calls and both pop-to-account and pop-to-contact functionality for inbound calls. There is a minimum requirement of twenty users.
“Many call centers will find that these CTI-enabled SugarCRM solutions will seamlessly meet their requirements,” remarked Stacey Robinson, president of RPS Technology. “We are very pleased to be working with SimpliCTI and believe we have found the best partner with call center-class CTI experience.”
SimpliCTI has been specializing in CTI solutions since 1996 and has more than
200 collective years of experience CTI product development and systems integration. SimpliCTI has experience with CTI products across vendor platforms. They are a Premier member of the Avaya DeveloperConnection Program and are also very experienced with the Cisco IPCC Express and IPCC Enterprise products, the Genesys’ Customer Interaction Suite and Nortel Meridian and Symposium among others.
For more information about RPS Technology and its complete SugarCRM service offering, contact RPS Technology at 1.866.592.9100 or visit www.rpstechnology.com.
About RPS Technology LLC
RPS Technology is a technology consulting firm headquartered in Cary, NC that specializes in custom software development, systems integration and network engineering. As a SugarCRM premier business partner and reseller, RPS Technology offers deployment planning, system integration, data migration and hosting services to its clients. For more information, contact RPS Technology at 1.866.592.9100 or visit the website at www.rpstechnology.com.
About SimpliCTI
SimpliCTI Software Solutions, Inc. is a leading systems integration firm specializing in multi-channel CRM solutions. SimpliCTI provides best-in-class multimedia Customer Relationship Management (CRM) solutions comprised of the professional services, support and products required for automating, managing and routing a business' electronic customer interactions. For more information, visit the SimpliCTI website at http://www.simplicti.com.
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For more information, contact: RPS Technology LLC 2000 Regency Parkway, Suite 390 Cary, NC 27511 1.866.592.9100
Connect Sugar Professional and QuickBooks® for a Complete Business Solution
CARY, NC – May 18, 2006 – RPS Technology LLC, a single-source provider
of SugarCRMä services including deployment, data migration, system integration
and hosting, announces QConnectorä, a complete business solution for linking SugarCRM customer relationship management software with Intuit®’s QuickBooks® business software.
As a premier SugarCRM business partner and reseller of SugarCRM software,
RPS Technology developed QConnector in response to customers’ needs to have
a more comprehensive system for effectively tracking financial data with regard to
sales and marketing efforts.
QConnector is the first commercially available connector for QuickBooks software and Sugar Professional. It provides companies with real-time access to customer account and payment information from within Sugar Professional. Having a single, coordinated database for customer information gives both sales and accounting an advantage when it comes to preventing duplicate entries, checking payment status and maintaining customer database integrity.
“We have seen a lot of interest in this product with our existing SugarCRM customer base and feel that this combination allows businesses to have a complete view of their customer database from within Sugar Professional,” remarked Stacey Robinson, president of RPS Technology.
QConnector is currently in beta testing at key customer sites across the United States. Brandon Cruz, CTO of Norvax, Inc. (www.norvax.com), commented, “We are very excited about this new product. It will not only save us time and money by removing the need to do double entry of invoice data into QuickBooks, but will also give our sales team real-time visibility of the payment and financial status for existing customers.”
If you are interested in the beta version of QConnector, visit www.rpstechnology.com/qconnector. QConnector will be in full production Q3 2006 and will be available from RPS Technology at an annual fee of $180 per user.
For more information about RPS Technology, QConnector and other SugarCRM service offerings, call 1-866-592-9100 or visit www.rpstechnology.com.
About RPS Technology LLC
RPS Technology is a technology consulting firm headquartered in Cary, NC that specializes in custom software development, systems integration and network engineering. As a SugarCRM premier business partner and reseller, RPS Technology offers deployment planning, system integration, data migration and hosting services to its clients. For more information call 1-866-592-9100 or visit www.rpstechnology.com.
About SugarCRM
SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM’s Sugar Suite easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.
SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs. For more information, call (408) 454-6900 or 1-87-SUGARCRM toll free in the US, email
, or visit www.sugarcrm.com.
About QuickBooks
QuickBooks, with more than 80% retail market share and over 2.2 million users, is the undisputed leader in accounting software for small businesses. Intuit designed QuickBooks to bring complete financial management capabilities to small business owners who do not want to deal with the hassle of trying to understand accounting jargon or debit/credit accounting. QuickBooks is more than just accounting software. It is a comprehensive business management solution. For more information, visit the
website at www.quickbooks.intuit.com.
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For more information, contact: RPS Technology LLC 2000 Regency Parkway, Suite 390 Cary, NC 27511 1.866.592.9100
