RPS Technology is a full-service Sugar provider and the first and only Sugar Recognized Developer in the United States. This section provides an overview of the services that we offer.
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Overview
Provides general information regarding Customer Relationship Management (CRM) applications and the Sugar Suite of products.
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Sugar Open Source
Sugar Open Source enables sales, marketing, and support organizations to manage their customer interactions more efficiently and profitably and is intended for both large and small companies worldwide. Sugar Open Source is the least complex, most portable, and most cost-efficient customer relationship management (CRM) solution. It includes the following functionality:
- Contact Management
- Account Management
- Sales Opportunity Management
- Support Case Management
- Lead Tracking & Integration with External Website
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- Activities: Shared Calendar, Tasks, Meetings, Phone Calls
- Project Management
- Bug Tracking
- Dashboard Charting
- Employee Directory
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RPS Technology offers hosting services for Sugar Open Source. We can get you up and running in just a few minutes. There are no software license fees because Sugar is an open source product. Choose the hosting plan below and sign up now. |
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| Hosting Plans |
Starter |
Team |
Workgroup |
> 25 Users |
| Number of Users |
1-5 |
6-15 |
16-25 |
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| Monthly Subscription Fee |
$50 |
$150 |
$250 |
Please Call |
| Annual Subscription Fee |
$540 |
$1,620 |
$2,700 |
Please Call |
| One-Time Setup Fee |
$100 |
$100 |
$100 |
Please Call |
| Disk Space |
500MB |
1.5GB |
2.5GB |
Please Call |
| Data Transfer |
2GB |
6GB |
10GB |
Please Call |
| Automated Backup |
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Please Call |
| SSL Encryption |
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Please Call |
| Email & Web Support |
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Please Call |
| Phone Support (per incident/hour) |
$100 |
| Standard Act Data Migration |
$500 |
| Custom Data Migration |
Call |
| phpMyAdmin Access |
$10/$15/$25 |
Contact RPS Technology at 1.866.592.9100 to learn more about Sugar Open Source product options.
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Sugar Professional
Sugar Professional offers a subset of Sugar Enterprise functionality. It provides CRM capabilities needed for companies to manage customer interactions across teams and different lines of business. Sugar Professional is an innovative open source business model that improves customer retention, boosts productivity and increases competitive advantage.
The Professional version of SugarCRM software has many features, including:
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Sugar Enterprise
Sugar Enterprise offers commercial-grade CRM capabilities for large-scale business enterprises. It has the ability to scale to the largest of deployments. Sugar Enterprise assists with managing customer interactions during sales, marketing and support services, while boosting productivity, maximizing revenue potential and improving customer retention.
The Enterprise version of Sugar CRM software has many features, including:
 Built-in advanced reporting- Off-line and wireless mobility
- Team selling functionality
- Scalable, customizable and reliable
- Effortless customer tracking capabilities
- Easy adoption with user friendly user interface
- Multi-language and multi-currency provision
- Oracle database support
- Variety of deployment options
Sugar Enterprise is the right choice for companies requiring comprehensive CRM functionality with off-line client synchronization, advanced reporting, database and extended customer support.
Contact RPS Technology at (866) 592-9100 to learn more about Sugar Enterprise product options. |
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Advantages
Sugar CRM solutions offer numerous advantages over other CRM products on the market. The software is written in a simple, popular programming language (PHP) that can be customized rapidly. Sugar CRM’s approach differs greatly from closed vendors whose business models depend on locking in customers over the longterm. Using Sugar Enterprise, Sugar Professional or Sugar Open Source produces a more organized marketing and sales effort that drives greater productivity and higher quality customer communication.
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Straightforward adoption with user friendly interface