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RPS Technology LLC Extends its Service Offerings with New Commercial Open-Source CRM Software Solution
Cary, NC - June 2005 - RPS Technology LLC, a leading technology consulting firm providing software and integration solutions to the financial and SMB markets, announces its partnership agreement with SugarCRM, Inc., the premier commercial open-source Customer Relationship Management (CRM) application provider. RPS Technology will resell all SugarCRM commercial solutions and provide conversion, implementation and customization services, as well as full maintenance and support.
SugarCRM leads the open-source software movement by successfully breaking the rules set by conventional CRM applications and offering a proven, open-source solution that is affordable, secure and easily integrated with existing business systems.
"The full-value of traditional CRM applications is rarely achieved because of the difficulty involved in integrating proprietary CRM applications with existing operational systems," remarked Stacey Robinson, President of RPS. "The open-source model overcomes this problem by providing clients with full access to the source code."
Product Details
The key to SugarCRM's success and ground breaking technology is an open-source solution built on a Linux, Apache, MySQL and PHP (LAMP) architecture, which runs in several environments, including Linux, Mac, Microsoft, Unix and others. Using LAMP technology makes the SugarCRM applications more flexible, scalable and adaptable.
There are three tiers of SugarCRM product offerings to meet each customer's requirements:
- Sugar Professional delivers the core sales force automation functionality that has become standard in CRM solutions, including workgroup collabor- ation tools and wireless device access. An open source version is also available.
- Sugar On-Demand is a secure, internet-hosted solution that provides customers with complete implementation of the Sugar Professional functionality along with full access to the source code to customize as needed.
- Sugar Cube is ready-to-deploy, stand-alone server that has Sugar Professional and all supporting applications installed and optimized.
Jeff Campbell, SugarCRM's Director of Partner Alliances, commented that, "SugarCRM open-source technology, in combination with RPS Technology's system integration expertise, helps clients achieve a more affordable and secure CRM solution with SugarCRM than with any other product."
For more information about RPS Technology and its full-service software development and integration offerings, including SugarCRM, contact Stacey Robinson at 1-866-592-9100 or visit www.rpstechnology.com.
About RPS Technology LLC
RPS Technology is a technology consulting firm headquartered in Cary, North Carolina that specializes in custom software development, systems integration, network engineering and open source consulting services. RPS has developed software used by thousands of investment advisors and banks around the world. As a reseller of SugarCRM, RPS offers integration and customization services to its clients.
About SugarCRM SugarCRM provides commercial open source customer relationship management applications for companies of all sizes worldwide. SugarCRM was founded in 2004 by three Silicon Valley CRM professionals with over twenty years of experience spanning marketing, application design and engineering. The company is headquartered in Cupertino, California and can be reached by visiting www.sugarcrm.com.
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